Appendix: Using Log Files

Log files provide important information if troubleshooting is required. These files are located under the application installation folder in C:\Program Data\...

  • DocGenServices.log: displays which user has accessed Document Generation Services.
  • DocGenSvcHost.log: contains error information, completion time for API's, and references RabbitMQ for load balancing information.
  • ExpereServices.log: contains completion time for each document and document assembly error information.
  • ExpereIEServicesRequests.log: displays which API’s were used at a specific time.